Losing computer data like your photos, music or financial information can be one of the scariest feeling in the world. These precious items are almost a part of our identity and when it is lost a part of us goes with it.

TechCare offer both onsite and remote data recovery on a range of machines and operating systems including IDE, EIDE, SATA and SCSI. We work on numerous operating software including UNIX, LINUX, WINDOWS, NOVELL, MAC and DOS. So if your computer, laptop, PDA or even Digicam’s hard drive is unable to boot or read data, just give us a call. Our HelpDesk technicians will talk to you immediately and help determine the best way to recovery your data. In some cases, we may be able to perform the work remotely, in some a technician will need to be rushed to your location and in some cases, we may need to perform the work at our data recovery lab center.

We can perform data recovery from virtually any type of media or situation including:

  • Crashed Hard Drive Recovery
  • Accidental Deletion Recovery
  • Accidental Formatting Recovery
  • Failed RAID Server Recovery
  • Failed External Storage Device Recovery
  • Flash Drive & Camera Card Recovery
  • CD & DVD Recovery
  • Magnetic Tape Recovery

Frequently Asked Questions

What causes data loss?

Data recovery may become necessary for a wide variety of reasons, but generally the failure can be categorized as resulting from physical damage or logical corruption.

  • Physical Damage
    • Moisture contact or penetration
    • Exposure to extreme temperatures
    • Variations in humidity
    • Shock or force sustained
    • Defective mechanical or electronic components
    • Spike or surge in power source
    • Degrading read/write heads
  • Logical Corruption
    • File System formatted
    • Operating System reinstalled
    • Files deleted or recycled
    • Software (ScanDisk, CheckDisk, Defrag)
    • Virus intrusion
    • Broken or corrupted RAID array configuration

What is data recovery?

Data recovery is the process of recovering data from storage media when it cannot be accessed normally. Hard drives are among the most common types of storage media requiring data recovery. However, there are many other forms of electronic, optical, and magnetic storage media that can become damaged or corrupted. Data recovery is generally considered to be the last resort when all other attempts to retrieve the data have been exhausted.

How does data recovery happen?

The data recovery process depends on the type of recovery necessary for your particular situation. Our specialists begin with a diagnostic process to determine which solution fits your needs and then you are contacted to discuss your quote.

How long does data recovery take?

We have three data recovery service options:
Emergency Service - 24 hour turn around time
Priority Service - three day turn around time
Standard Service - two week turn around time

If necessary, a diagnosis and price quote can be obtained within 4 business days.

How much does data recovery cost?

Data recovery costs can vary depending on the type of storage media, severity of damage, specialty parts, and turn around time required. We have solutions starting at $350.

What is the success rate of data recovery?

The good news is, although there is no guarantee that data can be recovered, our team of specialists have years of success recovering data from all types of media. The success of data recovery depends on the nature of the damage to the storage media. Unfortunately, chances for successful recovery decrease if there is physical damage to a hard drive's platters or magnetic layer. Severe physical failure can cause irreversible damage to any kind of magnetic storage media.

Is there anything I can do to recover my data?

Users inexperienced in data recovery can cause more damage to their storage media when attempting to recover data themselves. If you are in already in a data loss situation, contact our Data Recovery Specialists right away to discuss your options for safe data recovery.

Do you recover laptop hard drives?

Yes, laptop hard drive recovery uses the same methods as desktop hard drives.

What types of media can you recover data from?

Listed below are commonly used types of storage media that may require data recovery:

Magnetic Drives — Used to store data in laptops, desktops, servers, network attached storage, external backup devices, digital video recorders and MP3 players. Media examples: 1.8″, 2.5″, 3.5″ and 5.25″ IDE/SATA Drives, 50-pin, 68-pin, UltraWide SCSI Drives and 0.85? CompactFlash Type II Micro Drives

Magnetic Tapes — Used to backup data in small to medium sized file servers Media examples: AIT, DAT, DLT, Exabyte, LTO, QIC, Travan & VXA Tapes

Magnetic Disks — Used to temporarily store or transfer small amounts of data. Media examples: 3.5″, 5.25″ Floppy Diskettes, and Jaz, SyQuest and Zip Cartridges

Optical Discs — Used to store files from several megabytes to several gigabytes in size. Media examples: CDs, DVDs and Minidiscs

Flash Cards — Used to store photos in digital cameras, music in MP3 players, PDAs and files for many types of applications. Media examples: CompactFlash, MemoryStick, SD, SmartMedia and xD cards

Can you recover data if I've had a virus attack?

Most viruses attack files that the computer uses to function normally. A security breach can result in noticeable performance changes, random rebooting, adware, spyware and even missing files. The majority of these issues can be addressed with our Comprehensive Overhaul Service. In the event the virus deletes or corrupts files, we are experienced in repairing this type of damage.

From what operating systems can you recover data?

We recover data from a variety of operating systems. The most common platform in use today is Microsoft Windows. Other widely used operating systems include: OSX, RedHat and FreeBSD.

Here is a breakdown of different operating and corresponding file systems:

Windows 3.1, 95, 98, ME, 2000, XP & Vista, NT Server, 2000 Server and 2003 Server
Common file systems: FAT12, FAT 16, FAT 32 and NTFS

Macintosh OS9 and OSX
Common file systems: MFS, HFS, HFS+ and HSFX

UNIX
Common file systems: UFS, UFS2, JFS and BSD

Linux RedHat
Common file systems: Ext, Ext2, Ext3 and VxFS

Novell Netware
Common file system: NSS

How do I pack my drive for transportation to the recovery lab?

Ideally, you will not have to worry about packing your media. Find the TechCare location nearest you and bring your storage media to us. Our specialists will package your device securely and handle transporting it safely to our Recovery Lab.

Before you take any action to these damaged files or disks which may potentially cause all data un-recoverable, call us at 1-416-243-2432, or contact us via our online form, we can help!

 

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